Effective Date: January 19, 2026
Contact: compliance@joinpetals.com
Petals Health LLC (“Petals”) is a wellness education platform.
This Privacy Policy explains how Petals collects, uses, and protects personal information related to website use, account management, billing, messaging, and platform operations.
Petals does not provide medical services and does not maintain medical records or Protected Health Information (“PHI”) as defined by the Health Insurance Portability and Accountability Act (“HIPAA”).
Medical services, laboratory testing, and clinical consultations are provided by independent third-party providers and are governed by their respective privacy policies.
This Policy applies to:
This Policy does not apply to third-party websites or services linked from our Site.
Depending on your interaction with Petals, we may collect:
Petals does not collect or maintain clinical records.
If you choose to upload health-related documents, such materials are stored solely at your direction for optional personal reference.
Petals does not review, interpret, analyze, or make clinical use of such documents.
We use information to:
We may share information with:
Petals does not sell personal information and does not share personal information for cross-context behavioral advertising.
Medical providers you choose to engage with operate independently and are not part of Petals.
Petals uses cookies and similar technologies for:
Petals does not use advertising technologies to collect or infer medical conditions.
By providing your phone number, you consent to receive SMS messages from Petals regarding services, updates, and promotions.
Consent is not required as a condition of purchase.
You may opt out at any time by replying “STOP” to any message.
After opting out, you will receive a confirmation message and no further messages will be sent except for administrative purposes.
Reply “HELP” for assistance.
We do not sell, rent, or share mobile numbers with third parties for marketing purposes.
Depending on your location, you may have rights to:
Requests may be submitted to: compliance@joinpetals.com
We retain information only as long as reasonably necessary to:
Messaging data is retained while you remain subscribed unless deletion is requested.
Petals uses reasonable administrative and technical safeguards to protect information.
However, no system is completely secure.
Petals does not knowingly collect information from individuals under the age of 18.
If we become aware that such data has been collected, we will delete it promptly.
Petals operates in the United States.
Information is processed and stored in the U.S.
If you are a California resident, you have the right to:
Request details about:
Request a copy of the personal information we have collected about you.
Request deletion of your personal information, subject to legal exceptions.
You will not be discriminated against for exercising your privacy rights.
To exercise your rights, contact: compliance@joinpetals.com
We may update this Privacy Policy from time to time.
Updates become effective upon posting.
Email: compliance@joinpetals.com
Mail:
Petals Health LLC
1309 Coffen Ave, Suite 1200
Sheridan, WY 82801
